Background music for grocery stores. UAE and Saudi Arabia
Background music for grocery stores
Aisles, checkout, café corner: each a Zone with its own Schedule. The same sound in every branch, every branch visible to head office. From 1 December 2026, your licence handled with you.
Updated .
Zones
One store, several Zones
Aisles, checkout, a café corner or bakery: each is a Zone with its own Schedule.
Aisles
The brand's sound, building through the day.
Checkout
Its own Zone, its own volume curve.
Café corner and bakery
Scheduled like a café, in the same store.
Every branch
Head office sees every branch live in Pulse View.
The covers
One Zone through the day
Each Zone has a Schedule: a Playlist for every moment, and the music changes with the day.
Supermarket & Grocery
Morning Open / AcousticSupermarket & Grocery
Midday / PopSupermarket & Grocery
Afternoon / PopSupermarket & Grocery
Evening / R&B & SoulThe day
A store's day has a shape
A store opens calm, builds through the afternoon, peaks in the evening and winds down before close.
One questionnaire per Zone: genres, tempo, mood by time of day, prayer time and the brand. Every Zone kept fresh, updated as we go, as the venue and the season change.
Why it matters
People stay for the music
of consumers have stayed in a store longer because they enjoyed the music.
Mood Media with Walnut Unlimited, 2019. 10,000 consumers, ten countries. Source
of shoppers say in-store music lifts their mood.
Mood Media, The State of Brick and Mortar, 2017. 11,255 consumers, nine countries; US figure. Source
Music licensing in the UAE
Grocery stores from 1 December 2026
Shops are charged on the floor area of the spaces where music is used. The collector confirms your band.
Where Cloud Pulse stands
Your part, our part
Your part
- You hold the licence, in your own name.
- You choose a licensed collector: EMRA or Music Nation.
- You pay the fee for your band to the collector.
Our part
- We supply the music for business use.
- We help you through the process, at no extra charge.
- We never bill or collect performance fees.
Public performance fees are set by the Ministry of Economy and Tourism and are paid by the venue operator to a licensed collector. The fee for each location follows the published tariff band for its category, determined by the operator's own seat count or floor area and confirmed by the collector. Cloud Pulse never bills or remits these fees.
Built for the region
Prayer times, handled
Pauses and resumes
Music pauses and resumes at prayer times automatically, with pre-prayer, prayer and post-prayer windows configured to the client's requirements.
Plays through outages
Playback starts on power-up without staff involvement. Music is not interrupted by connectivity drops: the player holds a local cache and continues playing until the connection returns.
Works with any music system; compatibility is determined by the player only. Pulse App, Pulse Web, Pulse Sonos, Pulse Player, or a per-venue stream on the equipment you already have, confirmed at the site survey. The player is your choice.
Questions
What grocery stores ask
Can I play Spotify in my store?
No. Spotify's terms give permission for personal, non-commercial use only, on every plan. A store needs music supplied for business use, and from 1 December 2026 a licence from EMRA or Music Nation in the operator's own name. What the apps' terms say.
How is a grocery store's licence fee set?
Shops are charged on the floor area of the spaces where music is used, in the published tariff band, confirmed by the collector.
We have a PA system for announcements. Does it work?
Compatibility is determined by the player only. An existing system takes a per-venue stream on the equipment you already have, confirmed at the site survey.
Does the music stop for prayer?
Music pauses and resumes at prayer times automatically, with pre-prayer, prayer and post-prayer windows configured to the client's requirements.
Does head office see every branch?
Yes. Every Zone is monitored: live Zone status (playing, paused), player status (online or offline), remote playback control, and complete playback and log history. Head office has full visibility over all its Zones in Pulse View.
How long until the music is live?
We build the Playlists in two weeks from the brief. Two site visits are included: discovery, then installation and testing.
Sources
Where this comes from
- UAE Ministry of Economy and Tourism, Guide to Collective Management in Music, version 1.1, June 2026, adopted by Ministerial Resolution 136 of 2026, in force 1 December 2026: venue category rules for shops, commercial complexes and malls.
- Mood Media with Walnut Unlimited, The Impact of Sensory Marketing, 2019.
- Mood Media, The State of Brick and Mortar, 2017.
Contact
Tell us about your grocery store
We come back with a sample Playlist and a date for the site survey.
- WhatsApp+971 58 554 6277
- Emailinfo@cloud-pulse.com
- Also forShops, cafés, restaurants