Background music for spas. UAE and Saudi Arabia
Background music for spas
Reception, treatment rooms, relaxation lounge, pool: each a Zone with its own Schedule and its own volume. Prayer times handled. From 1 December 2026, your licence handled with you.
Updated .
Zones
Quiet is built room by room
Each Zone gets its day plan and its own volume. Treatment rooms can run on demand.
Reception
The brand's first sound, calm from the door.
Treatment rooms
On demand: the therapist picks the Playlist for the session.
Relaxation lounge
Its own Schedule, its own volume curve.
Pool and wet areas
Their own Schedule, built for the acoustics of the room.
The covers
Quiet, room by room
Reception, treatment rooms, lounge and pool: each a Zone with its own Schedule and its own volume.
Spa & Wellness
Morning Open / Ambient & ChilloutSpa & Wellness
Afternoon / Ambient & ChilloutSpa & Wellness
Afternoon / ClassicalSpa & Wellness
Midday / AcousticCurated
Calm is a brief, not a genre
Every Playlist is built from your brief by a Music Curator, and checked beyond explicit content filtering for anything that conflicts with local values or your brand.
One questionnaire per Zone: genres, tempo, mood by time of day, prayer time and the brand. Every Zone kept fresh, updated as we go, as the venue and the season change.
Music licensing in the UAE
Spas from 1 December 2026
The published categories name restaurants and cafés, shops and malls, fitness and health clubs, and hotels. They do not name spas; the collector confirms the category and band for your premises. A spa inside a hotel is a leisure facility charged under its own category, not the hotel's.
Where Cloud Pulse stands
Your part, our part
Your part
- You hold the licence, in your own name.
- You choose a licensed collector: EMRA or Music Nation.
- You pay the fee for your band to the collector.
Our part
- We supply the music for business use.
- We help you through the process, at no extra charge.
- We never bill or collect performance fees.
Public performance fees are set by the Ministry of Economy and Tourism and are paid by the venue operator to a licensed collector. The fee for each location follows the published tariff band for its category, determined by the operator's own seat count or floor area and confirmed by the collector. Cloud Pulse never bills or remits these fees.
Built for the region
Prayer times, handled
Pauses and resumes
Music pauses and resumes at prayer times automatically, with pre-prayer, prayer and post-prayer windows configured to the client's requirements.
Plays through outages
Playback starts on power-up without staff involvement. Music is not interrupted by connectivity drops: the player holds a local cache and continues playing until the connection returns.
Works with any music system; compatibility is determined by the player only. Pulse App, Pulse Web, Pulse Sonos, Pulse Player, or a per-venue stream on the equipment you already have, confirmed at the site survey. The player is your choice.
Questions
What spas ask
Can I play Spotify in my spa?
No. Spotify's terms give permission for personal, non-commercial use only, on every plan. A spa needs music supplied for business use, and from 1 December 2026 a licence from EMRA or Music Nation in the operator's own name. What the apps' terms say.
Which category does a spa fall under?
The published categories name restaurants and cafés, shops and malls, fitness and health clubs, and hotels. They do not name spas; the collector confirms the category and band for your premises.
Our spa is inside a hotel. Whose licence?
Leisure facilities inside a hotel are charged under their own category, not under the hotel's room count.
Can each treatment room play something different?
Yes. Zones can run without a Schedule. Venue staff select the Playlist for each session, and it plays as an Override for that session. Cloud Pulse builds and refreshes the Playlists; the venue chooses which one plays and when.
We already have in-ceiling speakers. Do they work?
Compatibility is determined by the player only. An existing system takes a per-venue stream on the equipment you already have, confirmed at the site survey.
How long until the music is live?
We build the Playlists in two weeks from the brief. Two site visits are included: discovery, then installation and testing.
Sources
Where this comes from
- UAE Ministry of Economy and Tourism, Guide to Collective Management in Music, version 1.1, June 2026, adopted by Ministerial Resolution 136 of 2026, in force 1 December 2026: venue category rules and the rule for facilities inside hotels.
Contact
Tell us about your spa
We come back with a sample Playlist and a date for the site survey.
- WhatsApp+971 58 554 6277
- Emailinfo@cloud-pulse.com
- Also forSalons, hotels, gyms